Privacy policy
Last updated: 06.03.2024
This Privacy Policy describes how Otef - a collaboration between the “Brothers” and Con (“the Site”, “we”, “our”) collects, uses and discloses your personal information when you visit the Site, use our Services or make a purchase through otef.shop (“the Site”) or otherwise interact with us (together – the “Services”).
Policy changes
We may update the Policy from time to time, and we will update the date at the top of the page and post a new version on the Site.
Information we collect
Information provided by you:
• Name, address, phone, email
• Order and payment details
• Username, password, security questions
• Viewed/Saved Items
• Customer service inquiries
Technological information (using cookies):
• IP, browser type, device, network connection
Third party information:
• Shopify, Payment Processors, Advertising Partners
Use of information
• Payment and order processing
• Shipping, returns, account management
• customer service
• Targeted advertising and marketing
• Fraud detection and information security
Information sharing
• With external suppliers (IT services, shipping, payments, etc.)
• With business partners
• With your consent
• In legal/business cases (merger, acquisition, legal orders, etc.)
User content
Any content you post publicly (such as reviews) will be publicly available. We have no control over how it will be used.
External websites
There may be links to websites that are not under our control. Please check the privacy policies of these websites.
children
The service is not intended for children, and we do not knowingly collect information from children. If information is provided, you can request its deletion.
Security and Safeguarding
We take reasonable measures to secure information, but no security is perfect. The length of time we retain information depends on operational and legal needs.
Your rights
You may be entitled to:
• Access to information
• Deletion
• Repair
• copying
• Processing restriction
• Withdrawal of consent
• appeal
• Manage communication preferences
To exercise your rights – you can contact us using the details below.
Complaints
You can contact us with any complaint. If you are not satisfied with the treatment, you can contact the relevant authority.
Transferring information abroad
Your information may be stored/processed outside of Israel, including in the United States, in accordance with accepted agreements and protections.
making contact
For questions, inquiries and exercising rights:
• Phone: 03-6917171
• Email: info@makolet.haachim.co.il
• Address: Shlomo Ibn Gabirol 26, Tel Aviv-Yafo, 08816, Israel